A message to our customers about increased lead times for some products.


Updated October 13, 2021

Due to industry-wide shortages in paper and plastic materials, along with increasing demand caused by the ongoing pandemic, some of the packaging products TPC offers are experiencing extended lead times. To keep you better informed on how these delays may affect your orders, we’ll update both this page and product pages as lead times change.

Please keep in mind that you may experience fulfillment and shipping delays as suppliers and delivery carriers are prioritizing the shipping of COVID-related essential items.


The following products are experiencing increased lead times:

Custom Tissue Paper – Ships within 25-30 business days.

Custom Colour Boxes – Ships within 35-40 business days.

Custom Branded Boxes – Ships within 15-20 business days.

Stock Backorders – Some products may experience temporary backorders. We’ll highlight this (along with an “expected back in stock” date) on their individual product pages.


For your convenience we list lead times in three places:

1. Product Pages

an image of packaging lead times on product pages

2. Checkout Pages

an image of packaging lead times on checkout pages

3. Order Confirmation Emails

an image of packaging lead times on order emails


If you’ve any questions or concerns, please don’t hesitate to reach out to our team at customerservice@thepackagingcompany.com or send us a DM through Instagram or Facebook!